Nearly 9 out of 10 restaurants are using social media and embracing communities across multiple platforms. Think of the curated foodie Instagrams you see daily in your feed, the restaurant check-ins that pop up on Facebook, and the contests and sweepstakes run by your favorite brands on Twitter. Through this engagement, restaurants are using social channels to differentiate their brands and connect with their fans in a highly competitive, almost . So I got curious about who is winning the digital game in the industry and why. Using Sprinklr’s Social Business Index we harvested the data for the industry and ranked...
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