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Facebook updates simplify bot interactions

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This story was delivered to BI Intelligence Apps and Platforms Briefing subscribers. To learn more and subscribe, please click here. Last week, Facebook unveiled a number of new features for bot developers on the Messenger Platform aimed at making the conversational tech more accessible to users. The updates, which include features like pre-set reply buttons, and a rating system for users, should help make bot interactions more intuitive and seamless. The updates come as the growth of Messenger’s bot ecosystem hits a speed bump. Although more than 11,000 bots have been launched on Messenger since its launch in April, that’s only a small lift from the 10,000 bots the company reported in May....

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