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Pizza Hut announces chatbot for ordering

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This story was delivered to BI Intelligence "Payments Briefing" subscribers. To learn more and subscribe, please click here. National pizza chain Pizza Hut announced plans to unveil a Facebook Messenger and Twitter chatbot for ordering. Users will be able to chat directly with the accounts, which can help users reorder favorite and saved orders as well as answer questions. The bot is expected to launch this fall. For context, Yum! Brands, Pizza Hut’s parent company, has been experimenting with digital initiatives through some of its other brands, like Taco Bell’s ordering app. The bot could help Pizza Hut accelerate its digital presence, which could help the chain grow its overall business....

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